When you contact us
The information you provide (personal information such as name, address, email address, phone number, organisation) will be processed and stored to enable us to contact you and respond to your correspondence, provide information and/or access our facilities and services. We do not routinely share this information outside of our organisation but may share this information with our legal or trusted advisers for the purpose of obtaining advice, with government agencies if required by law, or with law enforcement agencies for the prevention or detection of crime.
The Councils Right to Process Information
General Data Protection Regulations Article 6 (1) (a) (b) and (e)
- Processing is with consent of the data subject or
- Processing is necessary for compliance with a legal obligation or
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
Alcester Town Council has a duty to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and appropriate policies. Copies of these policies can be requested.
We will only keep your data for the purpose it was collected for and only for as long as is necessary. After which it will be deleted. (You may request the deletion of your data held by Alcester Town Council at any time).
We will not process any data relating to a child (under 13) without the express parental/ guardian consent of the child concerned.
Access to Information
You have the right to request access to the information we have about you. You can do this by contacting the Town Council – email@example.com
If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. Please contact the Town Council – firstname.lastname@example.org to request this.
If you wish Alcester Town Council to delete the information about you please contact the Town Council email@example.com to request this.
Right to Object
If you believe that your data is not being processed for the purpose it has been collected for, you may object: Please contact firstname.lastname@example.org to object.
Rights Related to Automated Decision Making and Profiling
Alcester Town Council does not use any form of automated decision making or the profiling of individual personal data.
If you have a complaint regarding the way your personal data has been processed you may make a complaint to the Town Clerk, Vanessa Lowe – email@example.com and the Information Commissioners Office firstname.lastname@example.org Tel: 0303 123 1113